TERMS & CONDITIONS

MINIMUM STAY REQUIREMENTS

Guest Rooms a minimum of 2 nights
Studio & Apartment a minimum of 4 nights

CHECK IN / CHECK OUT

We offer a flexible check-in and check-out time to our guests. Therefor we need to know flight number and arrival time, so we are able to adjust to our guests travel plans.

BOOKING GUARANTEE

Reservation would only be guaranteed on a pre-payment of 50% of the total price followed by a booking confirmation.

REMAINING BALANCE

The payment of the remaining balance of 50% is due at check-in in cash (US Dollars). For using a credit card (Master or Visa) an extra fee of 4% will be charged.

CANCELLATION POLICY

The guest can cancel free of charge until 30 days before arrival and the pre-payment will be fully refunded within 14 days. The guest will be charged 50% of the total price if they cancel in the 30 days before arrival.

TRAVEL INSURANCE

We are a small guest house, and a cancellation affects us dramatically. To avoid any loss due to cancellation, we strongly recommend protecting yourselves from the risks of overseas travel by purchasing suitable insurance.

CHILDREN

We regret that we cannot accommodate children under 12 years. Younger children are generally happier elsewhere.

PETS POLICY

We love pets and understand if you are traveling with your best friend and extended family member. Therefor we allow pets in our Sand Dollar Studio and Starfish Apartment only. A pet fee of $100 will apply.

NO SMOKING POLICY

For the comfort of our guests, SMOKING is NOT allowed inside the building. If it is found that smoking has taken place inside the building, we reserve the right to keep the damage fee.

DAMAGE FEE

A damage deposit of $200 is required on arrival in cash. Your deposit will be refunded in full at check-out if no damage occurs and if you respect our house rules.

INFORMATION PROTECTION

We never share your personal information with any 3rd parties.

LEGAL LAW

Bahamas Law is to be used in all legal dealings between guests and TURTLES NEST BAHAMAS. Place of authority for any legal action against TURTLES NEST BAHAMAS is exclusively in Nassau.